KAITLYN LAM
WORK
ABOUT
RESUME
KAITLYN LAM
HEY, I'M
KAITLYN
.
I've
designed
with
giants
1
,
start-ups
2
,
+
a
huge
passion
for
product
3
.
I've
designed
with
giants
1
,
start-ups
2
,
+
a
huge
passion
for
product
3
.
Product Design Intern
Intuit
2025
2025
Product Design Intern
Pyxer
2024
2024
Product Designer
AggieWorks
2023–2025
2023
READ MY PRODUCT DESIGN STORIES BELOW
Building
a
proper
design
system
+
documentation
2025
Variables, tokens, style guides… everything proper for a refreshed design system.
DESIGN SYSTEM • INTERACTION DESIGN • RESPONSIVE DESIGN
Designing
digital
help
experiences
@
Intuit
2025
Product support agents, AI chatbots, "smart digital recommendation" upsells… oh boy!
INTERNSHIP • USABILITY TESTING • INTERACTION DESIGN
Pitching
the
first
ever
creator
live-stream
platform
2025
Enriching creator-listener relationships to boost engagement + monetization for Amazon Music.
DESIGN-A-THON WINNER • PRODUCT STRATEGY • INTERACTION DESIGN
Shipping
club
onboarding
flows
+
a
content
management
system
2024
Promoting efficient onboarding + content management for club admins.
SHIPPED • USER RESEARCH • PRODUCT STRATEGY
Handing-off
a
Gen
AI
chatbot
for
group
chats
2024
Boosting user engagement & retention through generative AI chats, from 0 to 1.
INTERNSHIP • INTERACTION DESIGN • MOBILE DESIGN
Launching
an
MVP
for
club
discovery
2023
Redesigning an MVP just in-time for a launch to 32,000+ students.
LAUNCHED W/ 10K USERS • PRODUCT STRATEGY • USABILITY TESTING
Let's design
together
soon!
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© KAITLYN LAM 2025
Let's design
together
soon!
Copy email
Copied
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ABOUT
RESUME
LINKEDIN
EMAIL
© KAITLYN LAM 2025
Let's design
together
soon!
Copy email
Copied
HOME
ABOUT
RESUME
LINKEDIN
EMAIL
© KAITLYN LAM 2025
