Pitching the first ever creator live-stream platform

Pitching the first ever creator live-stream platform

Designing the first-ever livestream experience for music, podcast, & book creators—one that strengthens connections with global audiences and unlocks opportunities for monetization—all under 7 hours.

TIMELINE

7 hours (April 2025)

ROLE

Product Designer

TEAM

3 Product Designers

1 Product Manager

SKILLS

Product Strategy

Interaction Design

Visual Design

OVERVIEW
OVERVIEW
OVERVIEW

Challenge

In a 7-hour design-a-thon sponsored by Amazon Music, my team and I were challenged with the following prompt:

How might we develop global experiences that create new ways for creators and listeners across all content types to engage with the product?

Results

Our live-stream experience design was awarded ‘Best Visual Design’ by a panel of Amazon Music designers.

Our design solution was also praised for its solid business strategy and potential to be launched immediately as a real feature.

INTRO / FINAL DESIGNS

Strengthening connections between creators and global audiences.

A creator-hosted livestream experience powered by translation and AI-driven features.

Explore a creator live-stream hub

Never miss your favorite artists’ livestreams—see what’s live now or scheduled next.

Understand your favorite creator + their fans in real-time

With live-translated captions and comments, fans can engage instantly without waiting for community translations.

Or, press + hold on the screen to hide comments and overlays for a distraction-free viewing experience.

FULLY DESIGNED BY ME

Joined late? Read an AI-generated summary before you interact

Gain minute-by-minute context so you can jump in and start interacting with creators + fans.

POLL DESIGNED BY ME

Support your favorite artists with exclusive offers

Access event tickets and discounted merch as rewards for attending creator live-streams.

EVENT PROMOTION + POST-STREAM SCREEN DESIGNED BY ME

The best part? It's not just for music creators

Interact with your favorite authors and podcasters on Amazon Music!

CHAPTER 1 / PROBLEM SCOPE

This challenge isn't just about design—it's about product strategy.

DESIGN-A-THON PROMPT

The problem space we were given stressed inclusivity

HOW MIGHT WE…

develop global experiences that create new ways for creators and listeners across all content types to engage with the product?

Essentially, our solution had to be inclusive for all users (creators & listeners) and content (including music, books & podcasts).

DIRECTION

Given our strengths, we took on a product-centered approach

With three designers + a product manager, we were a team that especially knew how to design our own products + features that actually ship.

Meet our team

Founding Product Designer (me!)

Founding Product Designer (me!)

CLUBLY.ORG • 10K VISITORS

Founding Product Designer

Founding Product Designer

EXPRESSODAVIS.ORG • 1.5K VISITORS

Founding Product Designer

Founding Product Designer

MOOBERDAVIS.COM • 3K VISITORS

Product Manager + President

Product Manager + President

AGGIEWORKS.ORG • 9 PRODUCTS, 7K USERS

So instead of going for wild, out-of-scope ideas, we asked ourselves:

What could Amazon Music launch tomorrow to help creators + fans while boosting engagement + monetization?

OPPORTUNITY

We found that creator-listener relationships face blockers when it comes to globalization

After an audit of the current creator-listener space, we settled on a direction. Instead of focusing on content discovery, we wanted to take the next step + strengthen existing creator-listener relationships.

HOW MIGHT WE…

develop global experiences that create new ways for creators and listeners across all content types to engage with the product?

HOW MIGHT WE…

strengthen relationships between creators + global audiences while boosting engagement + monetization?

SOLUTION

Creator live-streams to convert the average global listener into a loyal fan.

CHAPTER 2 / RESEARCH

Why live-streams? Globalization is a rising phenomenon, + so is live content.

MARKET RESEARCH

Creators are trying to go international + fans are loving it

You may have noticed from Coachella 2025 that there were huge artists—some not even from English-dominated nations. Korean entertainment is the perfect example of successfully globalized content that has achieved massive profit, proving that platforms for globalization are what's needed right now.

PRODUCT VALIDATION

Our live-streaming solution was further backed by research

We also focused on competitive audits + literature analysis to validate our solution, while gaining insights on what our solutions' features would look like.

LITERATURE ANALYSIS
INSIGHT #1

Direct interaction between creators + fans satisfy + benefit both parties, but…

COMPETITIVE AUDIT (AMAZON MUSIC)
INSIGHT #2

…none of the big rivals offer live or even basic interactions between creators + listeners…

COMPETITIVE AUDIT (LIVE-STREAMING)
INSIGHT #3

…and current live-stream platforms are designed more for every day people, not creators*.

*Amazon Music's definition of creators: music artists, podcasters, authors, etc.

RESEARCH BACKED APPROACH

Based on our insights, we focused on features that benefit both creators + listeners

After conducting research, we asked ourselves: how might we deepen listeners' relationships with creators, while expanding creator fanbases globally? This question ultimately guided us through our feature ideation and prioritization exercises.

ENABLING LISTENERS TO SUPPORT + KEEP UP WITH THEIR FAVORITE CREATORS
EXPANDING CREATOR FANBASES TO INCLUDE GLOBAL AUDIENCES
CHAPTER 3 / EXPLORATIONS

Exploring engagement + monetization while keeping the live-stream center-stage.

POLLS

Making room for direct interaction + other features with scalability

Initially I had a pop-up for polls, but after considering our other features, I opted for a consistent sheet design that allowed for flexibility—creators can add 4+ poll options or longer questions. This sheet design can be applied to other features as well (such as finding tickets).

LIVE-STREAM PROMOTIONS

Designing contextually relevant + subtle creator promotions

I then explored ways to promote creator events during live-streams, and ultimately settled on a non-intrusive + temporal design. This way, it serves as a lesser distraction to the main live-streaming content.

This toast design also enables flexibility for when the promotion is triggered—for example, it may appear 5 minutes into the live-stream or when a creator mentions the concert (with the help of AI).

POST-STREAM PROMOTIONS

Encouraging fan engagement through exclusive deals

Lastly, I iterated post-live-stream designs and incorporated exclusive discounts as a thank-you gift for users who tuned in for a live-stream's entirety. This feature is designed to support creators while encouraging users to join more livestreams in the future.

CHAPTER 4 / DESIGN SYSTEM

A scrappy design system was better than none at all.

DESIGN SYSTEM

I documented only what we needed to align our team along the way

Amazon Music had given us a few colors + fonts, but we soon realized that we had to design our own components.

Each team member was designing their own screens, so I documented the components we used early on to streamline our process, avoiding confusion over which button to use or which component had already been designed.

CONCLUSION / OUTCOME

We won 'Best Visual Design' + were praised for our product strategy!

WINS

We accomplished what we wanted to achieve: a shippable, validated feature

Our product strategy approach to this challenge proved to be a success! Although we won an award for visual design, we also received verbal praise for our shippable designs.

JUDGE QUOTE

"Your guys' designs were very good! If we want to launch your designs immediately, we can."

– Principal Product Designer @ Amazon Music

NEXT STEPS

Designing for creator POV + other devices

Let's be realistic—we can't just ship live-streams tomorrow. There are still flows and responsive designs we would need to figure out!

STEP #1

How should it look + feel when creators create + host live-streams?

STEP #2

What does this experience look like on desktop and tablet screens?

AFTERWORD / LEARNINGS

Thinking about product strategy should be harder than pushing pixels.

MAIN TAKEAWAY

Don't jump into an idea just because it sounds cool

None of us expected to spend most the design-a-thon just thinking, ideating, & researching.

As a team, we took the calculated risk of sacrificing design time to prioritize coming up with a product-focused opportunity that Amazon Music would benefit from. And evidently it paid off!

Let's design together soon!

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Let's design together soon!

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Let's design together soon!

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© KAITLYN LAM 2025